State Bank of India (SBI) has released a fresh recruitment notification for Engagement of Retired Bank Officers as Resolvers on Contract Basis under Advertisement No. CRPD/RS/2026-27/06. This recruitment drive is for retired SBI officers who will be posted in complaint resolution centers across India. Interested eligible candidates can apply online through the official SBI Careers portal.
1. Quick Summary Table
| Particulars | Details |
|---|---|
| Organization Name | State Bank of India (SBI) |
| Post Name | Resolver |
| Total Vacancies | 105 |
| Advertisement No. | CRPD/RS/2026-27/06 |
| Application Start Date | 15 April 2026 |
| Last Date to Apply | 05 May 2026 |
| Apply Mode | Online |
| Job Type | Contract Basis |
| Job Location | Across India |
| Department | Customer Experience Enhancement Department |
| Salary | ₹45,000 to ₹50,000 approx/month |
| Official Website | sbi.bank.in |
2. About Recruitment
SBI has invited online applications from retired officers of SBI for engagement as Resolvers. These officers will help in handling and resolving customer complaints efficiently at Circle Complaints Resolution Centres (CCRCs). This recruitment is purely contractual and intended to use the experience of retired officers to improve customer service quality.
3. Vacancy Details (Circle-wise)
| Circle | Vacancies |
|---|---|
| Gandhinagar | 6 |
| Amaravati | 3 |
| Bengaluru | 5 |
| Bhopal | 9 |
| Bhubaneswar | 2 |
| Chandigarh | 2 |
| Chennai | 5 |
| New Delhi | 15 |
| Hyderabad | 5 |
| Jaipur | 6 |
| Kolkata | 7 |
| Lucknow | 13 |
| Maharashtra | 4 |
| Mumbai Metro | 5 |
| Guwahati | 6 |
| Patna | 10 |
| Thiruvananthapuram | 2 |
Total Vacancies: 105
Category-wise Vacancy
| Category | Posts |
|---|---|
| UR | 58 |
| OBC | 23 |
| SC | 13 |
| ST | 05 |
| EWS | 06 |
4. Eligibility Criteria
Educational Qualification
No specific educational qualification required, since applicants must be retired SBI officers.
Experience Required
Preference will be given to candidates having:
- Deep knowledge of banking systems
- Complaint handling experience
- Strong performance record
- Professional competence
Eligible Candidates
Only retired SBI officers who retired from:
- MMGS-II
- MMGS-III
- SMGS-IV
Age Limit
- Maximum age as on 31.03.2026: 63 Years
- Contract can continue up to 65 Years subject to performance.
Not Eligible
Candidates who:
- Took voluntary retirement before eligibility
- Resigned
- Suspended
- Left service before superannuation
5. Selection Process
Selection will be based on:
- Shortlisting of Applications
- Interview
- Document Verification
- Final Merit Selection
No written exam mentioned.
6. Salary Details
Expected monthly fixed remuneration:
| Grade | Salary |
|---|---|
| MMGS-II | ₹45,000 approx |
| MMGS-III | ₹47,000 approx |
| SMGS-IV | ₹50,000 approx |
Additional allowances are generally not applicable. Pension benefits continue separately as pensioner.
7. Important Dates
| Event | Date |
|---|---|
| Notification Release | 15 April 2026 |
| Apply Online Starts | 15 April 2026 |
| Last Date to Apply | 05 May 2026 |
| Interview Date | To be announced |
8. Application Fee
No Application Fee mentioned in notification.
9. How to Apply Step-by-Step
- Visit SBI Careers website
- Open Current Openings section
- Click on Advertisement No. CRPD/RS/2026-27/06
- Register online
- Fill personal and service details
- Upload required documents
- Submit application form
- Download final printout
10. Important Documents Required
- Recent passport photo
- Signature
- SBI retirement proof
- ID Proof (Aadhaar/PAN)
- DOB proof
- Experience details
- Category certificate (if applicable)
- PPO / Pension documents
11. Syllabus & Exam Pattern
No written examination has been announced.
Selection based only on:
- Banking knowledge
- Experience relevance
- Communication skills
- Interview performance
- Complaint resolution capability
12. Preparation Tips
For Interview
- Revise banking operations
- Learn customer grievance redressal systems
- Prepare SBI service experience examples
- Improve communication skills
- Stay updated on banking rules
Documents
Keep all retirement and service documents ready in advance.
13. Why Candidates Should Apply
- Prestigious opportunity to work with SBI again
- Good monthly fixed salary
- Use prior banking experience
- No written exam
- Short contract-based process
- Respectable post-retirement engagement
- Pan India vacancies available
14. Frequently Asked Questions (FAQs)
Q1. What is the last date to apply for SBI Resolver Recruitment 2026?
05 May 2026.
Q2. How many vacancies are released?
105 posts.
Q3. Who can apply?
Only retired SBI officers.
Q4. Is freshers eligible?
No.
Q5. What is the salary?
Approx ₹45,000 to ₹50,000 monthly.
Q6. Is there any written exam?
No.
Q7. What is the age limit?
Maximum 63 years as on 31 March 2026.
Q8. Where will posting be done?
Across India in Circle Complaint Resolution Centres.
Q9. Is application fee required?
No fee mentioned.
Q10. What is selection method?
Shortlisting + Interview.
Q11. Can resigned SBI employees apply?
No.
Q12. Official website to apply?
SBI Careers portal.
Official Notification PDF
Use official source only:
Download SBI Official Notification PDF
Can retired officers from associate banks merged with SBI also apply for these Resolver posts?
Very useful update for retired SBI officers. Many people were waiting for such contract opportunities after retirement. Thanks for sharing complete details.
Thank you for posting the last date clearly. Many websites miss important dates. Helpful article.
I appreciate that there is no written exam mentioned. Experienced candidates can focus directly on interview preparation.
Great article. Kindly keep posting latest SBI, IBPS, RBI and other bank recruitment notifications regularly.
Thank you it and happy to see that this is helpful for you.
Good opportunity for experienced retired officers to continue contributing in banking sector. SBI always gives valuable openings.